Friday, November 28, 2003

Am still having a problem with Backup Exec that I cannot track down. Jobs hang at 99% and will not close out, which means unless the server is manually rebooted everyday backups will not run. This is motivating me to move stuff over to TSM even faster.
Will have to postpone installing MS Word. We have no licenses and MS Office version was an upgrade not standalone.
Working with Ernie on getting medquest installed on terminal server

Wednesday, November 26, 2003

Fixed up and internet site so that everyone can get to it via the proxy.

Tuesday, November 25, 2003

We are having problems with Websense blocking some web pages that should not be blocked. I've submitted a ticket to Websense for some help.

Friday, November 21, 2003

Worked on some internet security for users in Cath lab. Am also working on AIX TSM logs.

There was a problem with a PC that Cori was working on, a heart surgeon could not print to a printer because no local driver was loaded. I installed the correct driver and it prints now.

Thursday, November 20, 2003

Still searching for Welchia vulnerable machines. Will also be doing more TSM.

Wednesday, November 19, 2003

spent the afternoon patching machines for viruses, a very time consuming problem
Another minor Welchia rash has cropped up, had to drop my TSM stuff to work on that.
Had to do some domain management for Scott, deleted computer acct.
Working more with TSM, still doing the changeover.

STDOMSQL had an "autonegotiate" problem, its fixed now.

Monday, November 17, 2003

STDOMSQL has mysteriously lost its network connection, looking to find out why.
One of the HPF machines is having a problem, a Delayed-Write failed to a network share. Will probably have to work with MS on this as this is a very general, yet possibly very nasty problem.
Looks our old friend Nimba virus is back. Will be trying to isolate that problem.

Friday, November 14, 2003

Helping out John and Danny today with the connectivity to an outside Citrix server. Will also be doing more TSM client installs this morning.

Thursday, November 13, 2003

Worked with Danny on Passport TSM client install. Still needs some tweaking.
Helped Don get Websense Reporter up and running on his laptop. I also have to troubleshoot a SQL box because the admin of it can't get it to do data dumps correctly.
I'll be working on more TSM conversions this morning. Hopefully this process will speed up the more I get used to it.

Wednesday, November 12, 2003

All abg machines were running symantec AV client, upgraded server client and cleaned nimba virus off it.

Am getting quotes on two servers (at least), definately need to upgrade nt print server and IBM director server. Looks like we are getting what appears to be IBM's workhorse pc server, xseries 345 .

worked on the ABG system, someone apparently removed all the AV software off of them.
Since I now have the newest symantec AV client, I am looking to find a way to "automatically" update everyone to the newest client.. There is a way to do it but some machines may have some trouble, still investigating what will be required.
lunch break
Network switch problem, helped Danny move devices from the problematic switch to our new core switch. We had some trouble getting enough 14 foot cables to move everything. Everything seems to be working fine after we moved them all, PIM is up and can sign on the domain..
Worked with Danny some on TSM. Setup Laserarc to backup properly as it had a problem in the config file. Definately more time consuming than setting up a job in Backup Exec. We also changed the time window for disk -> tape migration as it was not finishing in the alloted time.
Called Symantec to secure anti-virus installation media which I have never received. After arguing with the customer service rep for 15 minutes he finally allowed me to download a copy of it..apparently since a copy was sent to Melissa in purchasing, they feel their obligation to us was complete (she did not have it). I expected better service after we purchased that support contract recently.

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